Effective Date: October 20, 2023
KROMATICDESIGNS.COM (“we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information when you use our website and services.
By accessing or using kromaticdesigns.com, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
1. Information We Collect
a. Information You Provide
- Account Information: When you create an account with us, we collect personal information such as your name, email address, and any other information you provide during the registration process.
- Payment Information: When you make purchases on our website, we collect payment information, which may include credit card details, billing address, and other relevant payment data. Please note that we do not store or retain full credit card information; all payment processing is done through secure third-party payment processors.
b. Automatically Collected Information
- Log Data: Our servers automatically collect information when you access our website. This may include your IP address, browser type, device information, and access times.
- Cookies and Similar Technologies: We use cookies and similar technologies to track user activity on our website and improve our services. You can control the use of cookies through your browser settings.
c. Information from Third Parties
- We may receive information about you from third parties, such as social media platforms or payment processors, when you use their services in connection with our website. The information we receive may include your username, email address, or other details in accordance with the privacy policies of those third parties.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing, maintaining, and improving our website and services.
- Processing transactions and delivering purchased digital templates.
- Sending transaction confirmations, technical notices, and updates.
- Responding to your inquiries, comments, or feedback.
- Communicating with you about promotions, offers, and new features.
- Protecting against fraud and ensuring the security of our website and users.
3. Information Sharing
We may share your information with third parties under the following circumstances:
- With your consent.
- To service providers and partners who assist us in delivering our services.
- In response to legal requests, court orders, or to comply with legal obligations.
- To protect the rights, privacy, safety, or property of kromaticdesigns.com, our users, or the public.
- In connection with the sale, merger, or reorganization of all or part of our business.
4. Your Choices and Rights
- You may access, update, or delete your account information by logging into your account settings.
- You may opt-out of receiving promotional emails from us by following the instructions provided in those emails.
- You may set your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly without cookies.
5. Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we implement reasonable security measures, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify users of significant changes through our website. By continuing to use our services after any changes are posted, you acknowledge your acceptance of those changes.
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