Thank you for choosing to purchase our Canva website templates. We at Kromatic Design Studio are committed to providing high-quality resources to enhance your online presence. However, it’s important to note that due to the digital nature of our products, we have a strict NO REFUND POLICY in place. Please take a moment to understand the reasons behind this policy:
Our digital products are made available for download immediately upon purchase. This means that once you have accessed and downloaded the template, there is no way for us to verify if it has been used or not.
Once you’ve downloaded the digital product, you have received the full value and benefit of the template. Given the intangible nature of digital files, they cannot be “returned” or resold, making it impossible for us to accept returns.
To maintain the quality and integrity of our digital products, we need to protect our intellectual property rights. Offering refunds for digital downloads poses a risk of misuse or unauthorized distribution, which could compromise the value of our work.
We strive to keep our digital products reasonably priced. Offering refunds for digital products may result in abuse and misuse of the policy, which could necessitate higher prices for everyone.
We take great care in ensuring that our digital products are of the highest quality. If you encounter any issues or have concerns about your purchase, please contact our customer support, and we will do our best to assist you.
We are here to help with any technical or customer support issues you may encounter. If you have questions or concerns about our products, please do not hesitate to reach out to our sales support team at [sales@kromaticdesigns.com]. We are committed to providing excellent customer service and will work to resolve any issues you may face with our products.
By making a purchase on our website, you acknowledge and agree to this no refund policy for our digital downloads. We appreciate your understanding and support in helping us maintain the quality of our products and services.
Thank you for choosing our Canva website template digital download product. We look forward to assisting you in creating a stunning online presence.
Where Creativity Meets Simplicity - Customize with Ease! Forget about Coding and Enjoy Designing Your Website.